Bill Robertson Toyota

Meet The Team

The Team at Gladstone’s Bill Robertson Toyota are proud locals and extremely passionate about our products, services and guest offers.  We take our 5-star guest experience status seriously and with a dealership steeped in family tradition in the Gladstone region since 1972 we are here for the long haul.  Our Dealer Principal, James Robertson first started in the business when he was just a teenager washing cars and after studying at University and then working as a Lawyer for a couple of years, made his way back to the dealership to take over from his father, Bill Robertson in 1999. 

 

Our Team Awards

Each year our dealership works towards achieving targets set in conjunction with Toyota Motor Corporation Australia (TMCA).  Each Department of the dealership is eligible to receive annual awards from TMCA if they meet those targets and other minimum standards. We are proud to have been named the number one Toyota Dealer in Australia for our Environmental Excellence at the Toyota Awards ceremony held in 2016.  At the 2017 Toyota Queensland Awards ceremony our dealership once again took home Excellence Awards in Service, Parts, Guest Experience, Finance, Insurance, Environment and Business Management.

Our Guest Experience Manager, Ashley Grice has also been acknowledged for 2012, 2013 and 2014 as one of the top five Toyota Customer Experience Manager’s in Queensland.  Bill Robertson Toyota as a Dealership has also taken home awards every year for as long as we can remember at the prestigious Toyota Australia Dealer Awards event, with Excellence Awards being presented to each of our Departments including Excellence in New and Used Vehicle Sales, Business Management, Service, Parts, Finance and Insurance, Brand and Guest Experience. 

2011 and 2012 saw our dealership take home the prestigious Toyota President’s Award at the annual Toyota Dealer Awards night.  This award was in recognition of our dealership being named one of the top Toyota Dealers in Australia.  This is achieved by a great team effort from all our staff and management.

For 2014 the dealership was recognized as the number one regional Queensland dealer for excellence in environmental practices and number one regional dealer in Toyota Insurance excellence.  The environmental award looks at the way we conduct ourselves in terms of energy efficiency, recycling, water usage and staff training in environmental practices.

 

Meet Our Mascot

In 2013, we adopted Celia the Dolphin as our mascot as part of Bill Robertson Toyota’s 40th Birthday celebrations.

We chose a dolphin to be our mascot because dolphins live close to us in the mouth of Auckland Creek, in the Marina and in Gladstone Harbour. Dolphins are also known for their beauty, grace and intelligence — things we all appreciate.  Meet Celia the Dolphin at special community events like Gladstone’s Ecofest, held every year in June at the Gladstone Tondoon Botanic Gardens.   

 

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Terms and Conditions

[V3] Terms and conditions apply. Roadside assist expires 4 years from the vehicle purchase date. Valid on new Yaris models produced January 2018 - June 2018 and purchased between 01/05/2018 and 30/06/2018. Toyota Extra Care Roadside Assist is administered by Toyota Finance, a division of Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536.

[V2] Offer applicable for Private, Bronze and Silver fleet customers, and primary producers only. Offer available on new vehicles produced January 2018 to April 2018 and purchased from 01/05/2018 - 30/06/2018 or while stocks last. Free onroad costs includes 12 months registration, 12 months compulsory third party insurance (CTP), a maximum dealer delivery charge and stamp duty.

[G7] SUNA™ GPS Traffic Updates are only available in metropolitan Adelaide, Brisbane, Canberra, Gold Coast, Melbourne, Perth and Sydney; it operates from information provided by Intelematics Australia and may not cover all road incidents and congestion. Please see www.sunatraffic.com.au for details.

[B5] The Bluetooth® word mark is owned by The Bluetooth SIG, Inc. Not all devices will be compatible and functionality will vary depending on the device.

[B4] Hill-start Assist Control, Reversing camera, Lane Departure Alert (LDA), Automatic High Beam (AHB), Active Cruise Control (ACC) and Pre-Collision Safety system (PCS) including Forward Collision Warning (FCW), Brake Assist (BA), Blind Spot Monitor, Rear Cross Traffic Alert, Autonomous Emergency Braking (AEB) and Front and Rear Parking Sensors are driver assist features only and not a substitute for safe driving practices. Driver remains responsible at all times for safe driving.

[B2] Toyota Safety Sense/Toyota Safety Sense+ with Pedestrian Detection is a driver assist feature only and not a substitute for safe driving practices. Driver remains responsible at all times for safe driving. Pedestrians may not be detected in certain conditions including low and harsh light, where partially obstructed from view, where clothing or movement obscures or effects body contours, persons under 1 metre or over 2 metres tall and where carrying or pushing large objects.

[B3] Digital radio station coverage dependent on vehicle location.

[N1] Current navigation mapping database encompasses major capital and primary national road networks as well as offering some coverage of regional areas.

[TL1] Toyota Link is available on certain vehicle models and grades only. Toyota Link services rely on data from the driver's compatible mobile phone and information provided by third parties. Availability is dependent on a number of factors, including the availability of third party information, mobile service, sufficient mobile data allowance and GPS satellite signal reception. Mobile usage is at the user's cost. Toyota Australia reserves the right to add, remove or modify applications. Compatibility with smartphones will vary according to model and operating system. Further information (including smartphone compatibility) is provided at www.toyota.com.au/toyotalink.

[W1] The Hybrid (HV) battery is warranted for 8 years or 160,000kms, whichever occurs first, from the Warranty Commencement Date. The warranty is comprised of the 3 year Toyota New Vehicle Warranty and an additional 5 year Toyota Australia Hybrid (HV) battery warranty. Refer to the warranty conditions. The Warranty does not limit and may not necessarily exceed your rights under the Competition and Consumer Act 2010.

[V1] Offer applicable for primary producers only. Offer excludes Private, Bronze and Silver fleet customers. Offer available on new vehicles produced January 2018 to June 2018 and purchased from 01/05/2018 - 30/06/2018 unless offer extended. Free onroad costs includes 12 months registration, 12 months compulsory third party insurance (CTP), a maximum dealer delivery charge and stamp duty. Offer excludes metallic paint. Accessories must be ordered at time of purchase. $3,000 includes cost of dealer accessory fitment. Toyota Genuine Accessories are not applicable to all models/grades. Consider the mass of your load to ensure you will not exceed the maximum allowable individual axle capacity, Gross Vehicle Mass and/or Gross Combined Mass of the vehicle. Refer to current Accessories brochure or visit toyota.com.au for details on warranty and toyota.com.au/vehiclepayload for details on vehicle payload, to help determine Accessories suitable for your vehicle.

[D3] Recommended driveaway pricing is applicable for Private, Bronze and Silver fleet customers, and primary producers only. Offer available on new vehicles produced January 2018 to June 2018 and purchased between 01/05/2018 - 30/06/2018 unless offer extended. Recommended driveaway price shown includes 12 months registration, 12 months compulsory third party insurance (CTP), a maximum dealer delivery charge, stamp duty and a Toyota fitted General Purpose Alloy Narrow Tray. Offer excludes metallic paint.

[D] Recommended driveaway pricing is applicable for Private, Bronze and Silver fleet customers, and primary producers only. Offer available on new vehicles produced January 2017 to April 2018 and purchased between 01/05/2018 - 30/06/2018 unless offer extended. Recommended driveaway price shown includes 12 months registration, 12 months compulsory third party insurance (CTP), a maximum dealer delivery charge and stamp duty. Offer excludes metallic paint.

[G5] Not all devices will be compatible and functionality will vary depending on the device.

[D2] Recommended driveaway pricing is applicable for Private, Bronze and Silver fleet customers, and primary producers only. Offer available on new vehicles produced January 2018 to June 2018 and purchased between 01/05/2018 - 30/06/2018 unless offer extended. Recommended driveaway price shown includes 12 months registration, 12 months compulsory third party insurance (CTP), a maximum dealer delivery charge, stamp duty and metallic paint.

[D1] Recommended driveaway pricing is applicable for Private, Bronze and Silver fleet customers, and primary producers only. Offer available on new vehicles produced January 2018 to June 2018 and purchased between 01/05/2018 - 30/06/2018 unless offer extended. Recommended driveaway price shown includes 12 months registration, 12 months compulsory third party insurance (CTP), a maximum dealer delivery charge and stamp duty. Offer excludes metallic paint.

[V] Offer applicable for Private, Bronze and Silver fleet customers only. Offer available on new vehicles produced January 2018 to June 2018 and purchased from 01/05/2018 - 30/06/2018 unless offer extended. Free onroad costs includes 12 months registration, 12 months compulsory third party insurance (CTP), a maximum dealer delivery charge and stamp duty. Offer excludes metallic paint. Accessories must be ordered at time of purchase. $2,000 includes cost of dealer accessory fitment. Toyota Genuine Accessories are not applicable to all models/grades. Consider the mass of your load to ensure you will not exceed the maximum allowable individual axle capacity, Gross Vehicle Mass and/or Gross Combined Mass of the vehicle. Refer to current Accessories brochure or visit toyota.com.au for details on warranty and toyota.com.au/vehiclepayload for details on vehicle payload, to help determine Accessories suitable for your vehicle.