
Each year our dealership works towards achieving targets set in conjunction with Toyota Motor Corporation Australia (TMCA). Each Department of the dealership is eligible to receive annual awards from TMCA if they meet those targets and other minimum standards. We are proud to have been named the number one Toyota Dealer in Australia for our Environmental Excellence at the Toyota Awards ceremony held in 2016.
Bill Robertson Toyota as a Dealership has taken home awards every year for as long as we can remember at the prestigious Toyota Australia Dealer Awards event, including 2011 and 2012 where the prestigious Toyota President’s Award was achieved. This award was in recognition of our dealership being named one of the top Toyota Dealers in Australia.
Gold Excellence Awards were presented to both our Used Vehicle Department and Brand and Guest Experience at the 2020 Toyota Queensland Awards ceremony. Naming them as the number one regional dealer in Australia for both Used Vehicle Excellence and Brand & Guest Experience Excellence. Also at the 2020 event, Silver Excellence Award was achieved for business management, recognizing them as being the best in regional Queensland for financial management.
The dealership also received New Vehicles Sales awards for operational excellence and for being the number one vehicle brand in Gladstone. Additional Bronze awards were won for excellence in Parts & Accessories and Facilities & Environmental practices. Guest Experience Manager, Sarah Armstrong was also acknowledged on the night as one of the top 10 Guest Experience Managers in Australia for the Toyota network.
Dealer Principal James Robertson said he was grateful to all of their local customers for purchasing their vehicles from the dealership. Mr Robertson said, “None of these achievements would have been possible without our customers – thank you for choosing us to supply and service your vehicles in 2019”.
“I would also like to acknowledge the passion of every person who works at Bill Robertson Toyota. We employ 48 people and we can only win awards if everyone works together and consistently delivers excellent guest service.

Each year our dealership works towards achieving targets set in conjunction with Toyota Motor Corporation Australia (TMCA). Each Department of the dealership is eligible to receive annual awards from TMCA if they meet those targets and other minimum standards. We are proud to have been named the number one Toyota Dealer in Australia for our Environmental Excellence at the Toyota Awards ceremony held in 2016.
Bill Robertson Toyota as a Dealership has taken home awards every year for as long as we can remember at the prestigious Toyota Australia Dealer Awards event, including 2011 and 2012 where the prestigious Toyota President’s Award was achieved. This award was in recognition of our dealership being named one of the top Toyota Dealers in Australia.
Gold Excellence Awards were presented to both our Used Vehicle Department and Brand and Guest Experience at the 2020 Toyota Queensland Awards ceremony. Naming them as the number one regional dealer in Australia for both Used Vehicle Excellence and Brand & Guest Experience Excellence. Also at the 2020 event, Silver Excellence Award was achieved for business management, recognizing them as being the best in regional Queensland for financial management.
The dealership also received New Vehicles Sales awards for operational excellence and for being the number one vehicle brand in Gladstone. Additional Bronze awards were won for excellence in Parts & Accessories and Facilities & Environmental practices. Guest Experience Manager, Sarah Armstrong was also acknowledged on the night as one of the top 10 Guest Experience Managers in Australia for the Toyota network.
Dealer Principal James Robertson said he was grateful to all of their local customers for purchasing their vehicles from the dealership. Mr Robertson said, “None of these achievements would have been possible without our customers – thank you for choosing us to supply and service your vehicles in 2019”.
“I would also like to acknowledge the passion of every person who works at Bill Robertson Toyota. We employ 48 people and we can only win awards if everyone works together and consistently delivers excellent guest service.